Maps are not displaying in the admin or front-end.
In image mode, you may receive an "Image not supported" message even though your image is properly formatted.
This could be related to your site caching. If you have that enabled, it can force your site not to communicate with external servers, which can cause the above issues.
If you run into these issues, you'll want to purge all caches, or possibly even disable and/or delete your site caching plugins. Site caching comes in many forms, and rather than go into depth on these, we'll link you to the most complete article we've found on the topic, as created by our friends at Elegant Themes:
*Note: If you're not seeing any maps, whether on the front-end or in admin, you may still need to activate your API. You will see a message at the top of your dashboard if this is the case.
Cloudflare is a third party service that optimizes your site and creates an ongoing backup in the case your site crashes. We are in no way affiliated with Cloudflare, but we use it ourselves on MapifyPro.com. However, Cloudflare implements a layer of caching that can affect your maps just like a caching plugin offered by WP-Rocket, WPEngine etc.
Here's an easy tweak on how you get it to play nice with MapifyPro:
Caching settings: No Query String
1. Log into. your Cloudflare account and navigate to the "Caching" Setting from the top menu.
2. Under "Caching Settings," at the right you'll see 3 options. Select "No Query String". See below.
3. Please save any settings and Cloudflare will now work perfectly well with MapifyPro.