Symptoms

You need to update your plugin to the latest version but are unable to access your MapifyPro account.

You tried performing a password reset but were prompted with an invalid email address with all the possible emails that you've tried. 

Explanation

This may be because you checked out as a guest when you purchased MapifyPro and guest subscriptions are not automatically renewed. 

While you are licensed to use MapifyPro version 2.x indefinitely, support for version 2.x has ended. 

Resolution

Purchasing the latest version of MapifyPro (version 3.x) will allow you to upgrade easily from the old version. Hence, it is recommended to purchase and set up the latest version by following the steps provided in this guide.