Helpful Tips

Helpful tips on using MapifyPro.

• How to Make Phone Numbers in the Location Information Clickable?
Symptom You would like an option for your visitors to place calls directly from your site by simply clicking on the phone number indicated in the location information.    Explanation This can be ac... See more
• How to Change Place Names on the Map from Local Language to English
Symptom There are instances in which a user prefers that the names of places on the map are in the English language rather than the local languages or characters in a given location.    Explanation... See more
• Map Pins Not Displaying Correctly on the Map
Symptom When using the Image/Custom Mode of the map, there may be instances in which the map pin/tooltip won't display where it should be on the map image that you're using. This may still happen d... See more
• Hiding the Blue Polygon that Shows Up Behind a Grouped Map Marker
Symptom On mouse hover, a blue polygon will show up behind a grouped map (cluster) marker within a map.    Explanation This is standard for when site visitors view the map as it indicates where the... See more
• How Can I Download the Latest Version of MapifyPro?
The API Downloads Menu Click on this link https://mapifypro.com/my-account then choose API Downloads (from the left-hand side menu).   Downloading the Updated Version Once in the API Downloads menu... See more
• Unable to Update Maps within the MapifyPro Plugin
Symptom You get an error when trying to edit your map within the MapifyPro plugin. You made some changes on your map within the plugin but the changes are not displayed on your site or page.     Ex... See more
• No Locations Found when Entering State/City or ZIP codes in the Search Criteria
Symptom Some state/city or zip codes are not working when used in searching locations on the map, even if they do exist in the Map Locations database.   Explanation It can be due to the Search Radi... See more
• Does MapifyPro Work with Polylang Plugin?
Symptom Upon activating the Polylang Plugin, new map locations are not being added successfully to a map and the map marker doesn't display on the map when a search is being performed.    Explanati... See more
• Is there a limit to the number of locations in one map that can be uploaded?
There is no limit in MapifyPro! For a high number of locations, please ensure that you turn on clustering in the map settings. This means that when the map is zoomed out, a city with 10 map locatio... See more
• How Do I Display Map on a Webpage/Post?
Displaying MapifPro Map on a Webpage/Post After you have created at least one Map and added Map Locations into it, you're now ready to place your Map on your website page. This is done by following... See more