# Symptom

When hovering over a tooltip on a map, the tooltip image appears flattened as in the below screenshot:

![image](https://mapifypro.zendesk.com/hc/en-us/article_attachments/4644468789261/63dca8716273c09c43637c323c1fef0985a3fe18c80ec862ce1c2576c435bf00.png)

# Explanation

This happens with an active Twenty Twenty-One theme on the WordPress site.

# Resolution

If you have Twenty Twenty-One active in your WordPress site, we recommend using a different theme to fix the issue. Below is an example of a fixed tooltip image view after changing the theme from Twenty Twenty-One to another theme (e.g. Twenty Twenty-Two):

![image](https://mapifypro.zendesk.com/hc/en-us/article_attachments/4644804439821/599fd675e022b8e73730c381d5691484794274946f1870c6770a87d8cc1e23cb.png)