# Symptoms

You have added your map locations to a map, and the map has been properly added into a page or post with the correct map ID. However, the map or the map locations fail to load successfully on the page.

# Explanation

This is a known issue that can be resolved by following a specific workaround.

# Resolution

To fix the issue, please follow these steps:

1. Log in to your WordPress admin dashboard (wp-admin).

2. Navigate to **Settings** and then select **MapifyPro Verification**.**![image](https://mapifypro.zendesk.com/hc/article_attachments/36512790498317)**

3. Deactivate and then activate MapifyPro**.**

4. In the **API Key Deactivation** section:

>Select the box to deactivate API Key.
>Click **Save Changes**.

![image](https://mapifypro.zendesk.com/hc/article_attachments/36513273568653)

5. In the **API Key Activation** section:

>Ensure that your API Key is displayed (it should still be present).
>Click **Save Changes**.

![image](https://mapifypro.zendesk.com/hc/article_attachments/36513273570189)

6. The **API Key Status** should now indicate "*Verified*."

![image](https://mapifypro.zendesk.com/hc/article_attachments/36513273570573)