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MapifyPro update: your downloads now live in one tidy place
We gave the My Account area a good tidy-up. - One page for everything: the old Downloads and License downloads menu items are gone, and the License keys page is now called License downloads. Files, license keys, and activations all live there. - One-click downloads: every product name now has a Download Plugin button right beneath it. - Clearer labels: you will see the license type you actually purchased instead of a bare product number (the product ID is still there, just smaller, for when you need it). - Handy Copy buttons: each license key can be copied with one click. - A fresh look: cleaner table and button styling throughout. - Next time you log in, head to My Account > License downloads and take it for a spin. Happy mapping, The MapifyPro team
Account, Billing & LicencesHow To Upgrade to the Latest Version of MapifyPro?
Upgrading to the Latest MapifyPro Version If you purchased the latest version of MapifyPro, you can easily upgrade from the old version by taking the following steps: 1. Start by backing up your database. This is a crucial step to ensure that your data is safe. 2. Next, deactivate and delete your current version of MapifyPro in the WP-admin's Plugins panel. Rest assured that this process will preserve all your map settings and locations. 3. Now, upload the latest version of MapifyPro in the plugins section following the same steps you used for your original copy. 4. Once uploaded, activate the plugin activate the plugin as you would typically do with any other plugin. If you need assistance, please refer to the purchasing steps below for the latest version of MapifyPro. 5. Finally, remember to activate your API Key. You can obtain this from https://mapifypro.com/my-account/api-keys/ after you complete your purchase of MapifyPro. Purchasing the Latest MapifyPro Version 1. Go to https://mapifypro.com/product/mapifypro/. 2. Select your preferred subscription (e.g. $29 per month). 3. Click 'Add to Cart.' 4. Click on 'Cart.' 5. Click on 'Proceed to Secure Checkout.' 6. Ensure your details are correct then click on 'Credit Card' where you will enter your new credit card details. 7. Accept the 'Terms and Conditions' and click on 'Complete Purchase'. This will allow your subscription to go through your updated payment details. Start by backing up your database. This is a crucial step to ensure that your data is safe. image
Errors & TroubleshootingGravity Forms is Not Working Properly with MapifyPro
Special thanks to community member "Chanson" for the help in pinning down this issue! We have found that you must enable the following settings to properly integrate Gravity Forms alongside our software: SPECIFICALLY: No-conflict mode should be set to "Off" It has been reported that setting Output CSS and Output HTML5 have no effect whether on or off. Your Settings (found in your Forms > Settings tab) should look like this: image
Account, Billing & LicencesHow can I verify my API key?
API Key Activation 1. Log onto your wp-admin site. 2. Navigate to Settings > MapifyPro Activation. mceclip1.png 3. Enter your API activation key in the 'API Key' field. 4. Click on 'Save Changes.' mceclip2.png NOTE: MapifyPro uses OpenStreetMap for our maps and therefore no Google API key is required.
Account, Billing & LicencesRefund for New Subscriptions
The 5-day Happiness Guarantee We’re really proud of our software and we’re pretty sure you’re going to love it too. To this effect, you can try it risk-free for 5 business days. Don’t like it? Simply cancel, and contact us for a refund, no questions asked. Easy Cancellation You can cancel or renew at any time via your account dashboard: Subscriptions > View > Cancel. Note that an active subscription is needed for your maps to properly function, and cancelling will result in the API being deactivated. The MapifyPro Purchase Agreement For further information on MapifyPro Purchase Agreement and Usage License, please refer to this link: https://mapifypro.com/purchase-agreement/.
Errors & TroubleshootingBulk Uploader Not Working or Stalling
Symptom The Bulk Uploader is not working. Explanation Since MapifyPro 3.0 and above, our maps work a bit differently from Google Maps. We've had reports of some customers struggling to locate certain addresses on the map when creating locations, or when using the batch uploader. Resolution In many cases, the location will be found using any address. However if you receive the "Geocode error: Cannot locate address" message, try this: -Remove the city and zip code form the address you are entering. For example: -Instead of: 12345 CreekRidge Rd. Dayton, OH. 45150 -Enter: 12345 Creekridge Rd. OH (Note that this isn't a real address and will produce the same error, but shown as an example on how to format your addresses). Use this format for all addresses and you will be good to go while adding locations one at a time or in the bulk uploader.